Taiwan towers as tech
innovator
FIRMS INCREASING R&D, CREATING OWN
BRANDS TO KEEP AHEAD OF CHINA
By John Boudreau
Mercury News
TAIPEI, Taiwan - Think of
most tech gadgets, from the iPod to the
PlayStation, and an engineer on this island
of 23 million has probably had a hand in
its creation.
While India and China share
the spotlight as emerging giants, Taiwan
is already a huge behind-the-scenes maker
of the world's tech products.
Taiwanese companies produce
three-quarters of the world's notebook computers,
two-thirds of its personal digital assistants
and nearly 70 percent of its liquid crystal
display monitors, according to Taiwan government
statistics. The island is home to Taiwan
Semiconductor Manufacturing, the world's
largest made-to-order chip manufacturer.
Civic leaders like to point to the jade-green
Taipei 101, the world's tallest skyscraper
that towers over the densely packed city,
as a sign of Taiwan's economic prowess.
Now Taiwan is making strides
in moving to a more visible role as tech
innovator. As China muscles its way into
more and more sophisticated manufacturing,
Taiwanese companies are elevating their
research and design skills and creating
their own brands that can be marketed globally
to stay a few steps ahead of its intimidating
neighbor.
The Taipei government, as
well, is concerned that Taiwan's tech economy
-- traditionally strong in chips, PCs and
other hardware and electronics -- is at
risk. So it is encouraging development of
industries new to Taiwan, including digital
content and biomedical devices.
And it's looking to its longtime
business partner, Silicon Valley, for inspiration
and help. Taiwan government officials are
working to strengthen relations with the
valley, hoping to import its entrepreneurial
culture and form new partnerships. Last
year, the Taiwan government's Industrial
Technology Research Institute, or ITRI,
started an incubator in San Jose to link
Taiwanese venture capitalists and tech suppliers
with valley entrepreneurs.
In need of new model
``If we do not come up with
a new value, a new business model, a new
way of making money for Taiwan or a new
way of contributing to the world, we will
be marginalized,'' said Johnsee Lee, president
of ITRI, a government-sponsored incubator.
``It still remains to be seen if we will
be successful.''
Indeed, the island's tech
industry faces many challenges in this era
of shifting global fortunes. Taiwanese companies
that try to succeed with their own branded
products run the risk of butting heads with
foreign companies that hire them to build
and design products sold under the brands
of the overseas companies. These relations
have been key to the island nation's stunning
economic rise over the years.
Furthermore, Taiwanese companies
don't have the advantages of U.S. companies
and, increasingly, those in China, which
have large domestic markets that can be
a springboard for creating a global brand.
``Innovation is the key to
survival,'' said Yen-Shiang Shih, a deputy
minister with Taiwan's Ministry of Economic
Affairs. It is, he said, the only way to
position Taiwan in the midst of the rising
``mega-power'' of China. ``We need mega-power
protection,'' Shih said.
Taiwan is as worried about
the growing economic and tech prowess of
its cross-strait neighbor, which claims
the island as its territory, as it is seen
by China as a military threat. The Taipei
government, for instance, permits Taiwan
semiconductor companies to operate foundries,
which make chips under contract to others,
in China only if they produce less sophisticated
chips. (However, Taiwanese businesses have
invested billions in mainland Chinese factories,
and countless Taiwanese have relocated to
the mainland to manage companies in recent
years.)
Lee's institute, which has
offices in the prestigious Hsinchu Science
Park on the northern part of the island,
recently established the Creativity Lab
to ignite innovation and help Taiwan create
new products. ITRI, which has spun off 130
Taiwanese tech companies, acts as a research-and-development
center for many of the island's medium-size
companies.
Forging a global brand
Creating global brands --
and the design and marketing skills that
it entails -- is seen as one way to elevate
Taiwan's tech economy.
Many eyes are on BenQ, the
maker of cell phones, digital cameras, LCD
screens, laptops, MP3 players and other
tech products. Last fall, it acquired the
money-losing cell phone unit of Germany's
Siemens -- one of the largest takeovers
of a European company by an Asian business.
BenQ, which acquired a brand
more than a century old, believes it can
make the gamble work through streamlining,
cost-cutting and creative design and marketing.
``This transaction turns BenQ
into a worldwide player,'' said Jerry Wang,
chief marketing officer of BenQ, which,
like most Taiwan tech companies, is not
well known in the United States. The company,
founded in 1984 by the Taiwan tech conglomerate
Acer Group, was spun off in late 2001 and
had revenue of about $5 billion before the
Siemens mobile merger.
Last week, BenQ launched the
new brand with the first three mobile phones
to carry the BenQ-Siemens logo. BenQ has
the rights to use the Siemens name for five
years.
For BenQ, the strategy to
step out from the anonymity of being a behind-the-scenes
manufacturer and designer is a bold move.
The acquisition of the Siemens mobile group
is also something of an acknowledgment that
it has to buy a brand name, much like Chinese
computer maker Lenovo, which acquired IBM's
PC business last year.
As BenQ's branding strategy
first became public a few years ago, ``Everybody
in Taiwan was watching us and thinking,
`Those guys are crazy,' '' Wang said. Today,
bookstores carry dozens of books on the
subject and Wang is in demand as a speaker
on how to build a brand, he said.
BenQ's former parent, Acer,
moved away from manufacturing in late 2000,
spinning off its PC manufacturing unit,
Wistron, and focusing on creating a global
identity. Acer, the world's No. 4 PC company,
just a few years ago made computers for
companies such as Hewlett-Packard and Dell,
but now focuses on its own brand. It has
had success in Europe with its brand and
is trying to make inroads in the tough U.S.
market with the Acer label. Acer named Gianfranco
Lanci, an Italian who has headed company
operations in Europe and the United States,
as president in 2004.
``Acer will focus on becoming
a truly global marketing company and maximize
outsourcing,'' said Acer Chief Executive
J.T. Wang.
Profits under pressure
It is the fear of profit margins
being squeezed that is driving companies
like Acer to move away from manufacturing
under contract to others.
The shift can be tricky, observed
Roger Kay, president of research company
Endpoint Technologies Associates. When BenQ
took over Siemens' cell phone business,
it lost its contract with Motorola, which
now views its former Taiwan partner as a
competitor, he observed. ``If you can't
replace that business immediately, you will
be hurt,'' Kay said. ``So it's delicate.''
Asustek Computer is making
a similar move upward. The Taipei company,
another Acer offshoot, is a world leader
in manufacturing computer motherboards and
also makes notebook computers for Apple
Computer and Sony. In recent years, Asustek
has assembled an international design team
to create its own brand of sleek laptops.
``If you have your own branded
products, you have the responsibility that
comes with it -- usability, integration,''
said Markus Wierzoch, manager of the design
team. ``You can't just deliver products
anymore.''
While it may be impractical
to think Taiwanese companies such as Asustek
can crack the U.S. market, they can make
gains elsewhere, said IDC analyst Richard
Shim. Asustek, he said, has made headway
in China with its brand.
``It's possible to be a major
force, even if you don't concentrate on
the U.S.,'' Shim said.
Meanwhile, the Taipei government
is using tax incentives and other assistance
to lure Silicon Valley start-ups to the
island.
5V Technologies, a chip-design
company for Voice over Internet Protocol,
or VoIP, and WiFi networks founded by valley
veterans in 2004, relocated from Cupertino
to the Nankang Software Park in Taipei last
year. It is receiving funding from Taiwan
venture capitalists. Subsidies from the
Taiwan government, including rent, are equal
to about $3.2 million.
Taiwan is also attractive
because, unlike China, it has strong enforcement
of intellectual property laws, said Chief
Executive Jackson Chang, who still has a
home in Silicon Valley. Taiwanese engineers
also are better trained than counterparts
on the mainland, said Executive Vice President
Allen Lyu.
``Taiwan,'' said Michael Cheng,
vice president of engineering, ``is taking
the next step to reinvent itself.''
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Contact John Boudreau at jboudreau@mercurynews.com or (408) 278-3496.
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